Spa FAQ
Spa Boutique
Mon - Thurs 10:00a.m. - 4:00p.m.
Fri - Sun 10:00a.m. - 5:00p.m.
Spa Ojai
Mon - Thurs. 8:00a.m. - 6:30p.m.
Fri - Sun 8:00a.m. - 7:30p.m.
Hours may vary according to season
Reservations
Reservations can be made at the Spa Reception desk or by calling 1-888-SPA-OJAI. To ensure that you receive your preferred treatment times, we recommend scheduling appointments as far in advance as possible, prior to your arrival.
Cancellation Policy
If you must cancel an appointment, as a courtesy to other guests and our therapists, please give us a four-hour notice prior to your scheduled appointment time to avoid a 50% charge. "No Shows" will be charged the treatment price. Day package cancellation requires a 24-hour notice to avoid a 50% charge.
Gratuities
In appreciation to the staff for outstanding service, gratuities may be given at your discretion. 15% is customary.
Planning Your Visit
To best enjoy your visit, we recommend that you bring along the following items: comfortable clothing for exercise and the outdoors (including a light jacket and rain gear), shoes for exercise and hiking, swimsuit, sunscreen and sunglasses.
Please do not bring your valuables to the Spa. Safes are available in your guest room. Spa Ojai is a non-smoking facility.
We invite you to discuss your preferences or personal requirements with Spa Reservations prior to your visit. Our staff will do everything possible to accommodate your schedule and personal preferences. Please note that a 3% service charge will be added to all Spa activities.
Things to think about when planning your day at Spa Ojai...
Planning your Spa day to get the most benefit and enjoyment from your visit can be greatly enhanced by giving some consideration to the following questions:
- How would you like your day to be structured?
- How long will you be staying?
- Do you prefer quiet time during your day? If so, how much?
- How much time do you have for treatments?
- What treatments are most important to you?
- Do you have a preference for male or female therapists?
- What other activities will you be participating in?
- Will others be joining you?
